Scope of application
The following terms and conditions apply to all orders placed via our online store.
Contractual partner, conclusion of contract
The purchase contract is concluded with Sandkunstshop Anne Löper.The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. By clicking on the order button, you place a binding order for the goods contained in the shopping cart. Confirmation of receipt of your order will be sent by e-mail immediately after the order has been sent.
When the contract with us is concluded depends on the payment method you have chosen:
Invoice
We accept your order by sending a declaration of acceptance in a separate e-mail or by delivering the goods within two days.
PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment instruction to PayPal. After placing the order in the store, we request PayPal to initiate the payment transaction and thereby accept your offer.
Contract language, contract text storage
The language available for the conclusion of the contract is German.
We save the text of the contract and send you the order data and our GTC by e-mail. You can also view the GTC at any time here on this page. For security reasons, your past orders are no longer accessible via the Internet.
Terms of delivery
Shipping costs are added to the indicated product prices. You can find out more about the shipping costs in the offers.
You have the option of collecting your order from Anne Löper, Am Bramschkontor 29b, 01067 Dresden, Germany during the following business hours: 3 weeks.
We do not deliver to packing stations.
Payment methods
The following payment methods are available in our store:
PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the store, we request PayPal to initiate the payment transaction.
The payment transaction will be carried out automatically by PayPal immediately afterwards. You will receive further instructions during the ordering process.
Invoice
You will receive the invoice with the shipping email. If you select the „Invoice“ payment method, the invoice amount must be transferred to the account specified on the invoice within 14 days of receipt of the invoice, stating the invoice number.
Retention of title
Transport damage
If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance company.
Warranty and guarantees
Unless expressly agreed otherwise below, the statutory liability for defects shall apply.
The limitation period for claims for defects for used goods is one year from delivery of the goods.
The above restrictions and shortened periods shall not apply to claims based on damage caused by us, our legal representatives or vicarious agents
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online store.
Liability
We are always liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.
Terms and Conditions ecreated with Trusted Shops in cooperation with Wilde Beuger Solmecke Rechtsanwälte.
Consumers have a fourteen-day right of withdrawal.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
Germany To exercise the right to cancel, you must inform us (Anne Loeper, Am Bramschkontor 29b, 01067 Dresden, shop@gesandet.de, Phone: 0049 151 55661132) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.